DONT USE TELKOM FOR FIBRE

I wouldn't even rate them one star but to continue I had to put in one star. I unfortunately went with Telkom for fibre. What a mistake. It has been an absolute nightmare since August of last year. When they installed the router which came for free with the deal, router and installation. Router was faulty so they had to replace it. They charged us for two. Took for ever to get those credits put through. We have been horribly overcharged for the fibre monthly ever since. The deal was that they would link our house phone to the Fibre line. We still pay for that line which was cut off in August but we pay every month (for what I do not know) They have then given us three different numbers on the fibre line. I have spoken to hundreds of people and written so many times. Promises I get all the time but get no where. I am at my wits end now. I have threatened to go to The Consumer Protection Council but that is like water off a ducks back. My bills every month are astronomical but no one can tell me why. Does anyone have these similar problems with Telkom