DON"T USE Telkom for ANYTHING!!

I have been trying to cancel my Telkom line for the past 3 to 4 months via the Telkom online portal, their online chat site, via phoning several agents, via complaining on Telkom's several linkedin, facebook and twitter pages and this is still not resolved. I’m more than a little irate at this point.

When I got the line at Telkom our number was *** then Telkom had technical issues with the line, and TELKOM changed our line to ***. But Web Africa who was our service provider for ADSL at the time ( several years ago) did not make use of the new number they had our ADSL line registered to ***, Which was successfully cancelled at Web Africa on 4 August 2015 evidence of this with cancellation reference number : 833638A.

Just logged a 6th cancellation request on your Telkom website with *** On 11 May 2020.