ES
Estienne S

1 reviews | Active since Jul 2012

01 Sept 2017, 11:15

DONT USE TELKOM!!

I have written areview about telkoms pathetic service and i am STILL awaiting a response. Next step the ombudsman. I have had it. On Monday Miquel Naidoo phoned me to offer me uncapped LTE. He checked and we did the application. He then informed me that it will take 3-5 working days. I decided to call yesterday to check my progress because i haven't received an order number. Well i was NOT surprised when telkom ( Amin) informed me that there was no order processed. I have been holding on for ever and NO ONE is helping. Telkom think they are above the law and they have the monopoly on lines, well i would like to inform you that you have really messed with the wrong person. PATHETIC is a very nice word to describe telkom's level of business. What a joke for a mega company.

0
Replies (2)
Telkom
Telkom's reply07 Sept 2017, 12:48
Official

Hello estienne123

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

ES
Estienne S's update09 Sept 2017, 17:25
Reviewer Update
How long will this take? Its 2 days later and I still have no response????? How difficult can it be to type my ID number , which you have, into a computer and tell me where the HECK the router is??