DONT USE TELKOM!!!!!

Almost a month and a half ago my office app**** for a contract for me with Telkom. After three weeks no handsets where available. I listed Telkom on HelloPeter and sent emails multiple times as well as listed multiple complaints on Facebook. NOT A SINGLE RESPONSE FROM TELKOM. SIMPLY AN EMAIL STATING THAT MY QUERY WILL BE FORWARDED TO THE RIGHT DEPARTMENT AND FEEDBACK WILL BE SENT. This has not happened once out of the approximate 8 complaints I listed on HelloPeter. Telkom's Sale force team contacted me and gave me the same offer of the iPhone 6 plus for R499. I was told that they had stock and I would receive my handset in 3 days. R499 was debited from my account without my permission. a week later I still had no handset. I contacted Telkom Sales department and told them to keep the handset and refund my R499. They delivered the handset the next day to the wrong address but to my staff.. I immediately contacted Telkom and said I wanted them to collect the phone and refund my money. I was sent a cancellation form. sent it through to Telkom immediately and have not heard a word since. I resent the email yesterday. Still not a word! I want my money, you get your phone! I'm Disgusted!