DONT TRUST TELKOM!!!

I have been ignored and abused by Telkom!

They do not provide adsl or fiber in my area. We moved apartments and informed them months ago about our relocation. Due to no service in the area we must now cancel as we are being charged for absolutely nothing as telkom don't even offer adsl or fiber on the area, rondebosch Cape Town.

I have been advised to access my profile and cancel my account...funny thing is when I let them know I want to cancel they pass me on to a different department and continues until I have no more air time left (spent hours on the phone) . They don't want me accessing my account as they are aware I want to cancel.

They are about to ruin my credit record and couldn't care less! I asked for assistance to log into my account and they keep passing me on. I have phoned five times in a day and spent hours queuing!! I'm stuck in a corner with no wifi and being sent invoices for it!

No one will help me cancel my account, I've been hung up on, charged for no service and worst of all been tossed around like a real "valued customer".

DO NOT GO WITH TELKOM!!!!! THEY ATE ABUSIVE AND IGNORE YOU. YOU ARE NOT A VALUED CUSTOMER!!!