JC
Jacques C

1 reviews | Active since Dec 2020

08 Dec 2020, 21:45

Don't take a telkom contract or product

Worst costumer service. Had to cancel my telkom contract multiple times. And still they sent me an invoice for months afterwards. After not paying the last invoice, out of my own frustration, they immediately gave me a very negative credit rating. This put my telkom account in arrears according to the credit bureau thus preventing me from taking out any loans or new contracts from any business. Even 4 months after paying the outstanding amount, they still haven't cleared my name and according to the credit bureau my account is still in arrears. Going to the telkom store doesn't help because they don't do anything. They just send emails to this nonexistent accounts department. Even though they say my account has been settled, apparently I'm still in arrears. My advice is to never take any contract with telkom. They don't care about you. There's no one to talk to or help you. When phoning it's always someone else and they just send an email to another person that doesn't care.

0
Replies (0)