Dont take a contract with Telkom

I took a contract with Telkom in September and they noted the wrong bank details on the contract, so because I used to have a contract with them in 2017 they never updated my Acc from Absa to FNB when I took a new contract they used the same old details and the ABSA Acc I closed it in 2017 already it doesnt exist anymore. They then blamed me for the failed debit order even though I made numerous calls to them to enquirer why my debit orders are not going through. They have now listed me as a bad payer and say I owe them for failed debit orders even though it is their fault for having incorrect information. Every month when the debit order did not go through I went and made a manual payment but they still charged me R200 per failed debit order and they tell me I must go back to the store to sort out the mess they made. The arrogance of the client care call center shows how much of a disregard this company has for its customers. When you talk to their customer care over the phone its like they not part of the same company with the people at the store they just deny responsibility at all costs.