Dont see why thy have a call centre

Item: Telkom
Rating: 2
Author: Puseletso R

Been trying to call Telkom call center for almost two months trying to downgrade my line, but they never answer the phone and one can ask why they have a call center when thy are useless to pick up calls and help customers with their queries.<br> <br> You can call in the morning it will not make any difference, go to the branch also they wont help you. USELESS

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Replies (1)

Telkom's replyOfficial

28 Apr 2015, 20:15

Hello boineelorantz,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM106941.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team

Telkom's reply28 Apr 2015, 20:15

Official