Don't move to Telkom. It seems like value for money but you'll pay for it in other ways, trust me.

If there was a rating of zero, I would give it.

I changed from MTN to Telkom in September and it is honestly one of the biggest mistakes I've made.

I have been getting sms' saying I am in breach of contract and I have outstanding debt when all my payments have been made.

There was a payment that bounced in December due to Telkom not notifying me that it would be taken early but this payment was settled on the 31 December 2024. Telkom then debited me again for the amount plus a failed collection fee.

I spoke with a lady at the Telkom store and she lodged a dispute with Telkom for the failed debit order as it was taken way too early.

With the payment on 31 December 2024 and the payment taken again in the first week of Jan, if anything, Telkom owes me money. I get an SMS saying I owe Telkom R3600 or so. It is absolutely ridiculous. Having a judgment on my name will affect my career as I work in financial services.

I have never delt with such an unprofessional and poorly administrated business before and this is supposed to be such a well established company. I actually want to cancel all the business I have with Telkom due to this terrible service.

And Goodluck trying to get through when you dial. You will either get sent in circles with the prompts and options or the system will be done.