dont know what to do anymore

<p>getting tired of logging complaints because i do not get any help..probably my 5th complaint and fault logging but no fix...who ever is there on the other side thats suppose to help me/us just dont damit care!!! keep reading about telkom who are ******* and im starting to believe it...all these social media team does is give you a ref no that doesnt exist when tracking a fault or call costomer service!!!! They bill me for a 10mb line but my line is still on a 2mb line!!!!! from last month the 1st my line was upgraded according to telkom...but im still getting a F****** 2mb line speed!!!!! please if there is anyone that can help me to cancel everything which i tried for the past few days they ignore me!!!!! close my account!!!!!! or bring my bill down because i feruse to pay that amount which is R1700 !!!! </p>