mJ
monique J

1 reviews | Active since Jan 2019

17 Jan 2019, 11:33

DONT GO TO TELKOM STAY AWAY

terrible terrible experience. I opened a new contract in December 2018 to date i have had no pleasure whatsoever in any of my dealings with Telkom. Firstly the porting took 3 weeks after me having to make numerous trips and calls to Telkom to sort it out. Secondly my lines are now locked due to none payment. I took out my contract in December and my 1st payment due is January 20th, however they did not receive payment in December and i have reached my credit limit now they have suspended my lines. The sales person at the shop informed me that the little due in dec will be added to jan's invoice. I am so so frustrated with the service of this company. Thirdly i called about this and they apologised and logged / escaleted this to be fixed within 5 to 24 hrs. i am now in the almost 40th hr and nobody has actioned anything!!!

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