BH
Bruce H

1 reviews | Active since Mar 2009

03 Mar 2018, 20:15

DON'T GET A DATA PACKAGE FROM TELKOM. YOU'LL BE **********!!!!!

I changed over to Home Unlimited 4 meg/bit adsl package last year in November. They could not give me anything more. Part of the package was a new ADSL Router and a integrated SIM card with 1GIG DATA AVAILABLE PER MONTH. The data was finally activated and connected on Thursday 2/03/18, BUT, I was told the 4 months that I never had use of the data is forfeited. Never mind it was Telkom who messed it up. Reason: It's free data so there is NO COMPENSATION. What a *******. I've had no ADSL or landline since last Monday 26/02/18 (682CRK260218) but was unable to use the sim card as rol*****, because Telkom messed up again. I work from home, using the internet as part of my business. A Never mind all the money I have lost through no ADSL. After being told it was working on Thursday, 2/3/18. (It worked for a few minutes then went off. This is happening all the time. I get a few minutes of data then it’s off again. It will not work with my router because I don't have any ADSL. WHAT IS TELKOM GOING TO GO ABOUT THIS RIPOFF

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Replies (1)
BH
Bruce H's update29 Mar 2018, 11:24
Reviewer Update
Official private business reply Hello podge Please confirm if the fault has been repaired or if further assistance is required? Regards Noleen Telkom Social Media Team. The modem and ****le are not working and I have cancelled the deal. It cannot pick up 3G because there is no signal in the area. I am still waiting for someone at Telkom to give me a redference number so that I can return it to the Telkom Shop for is to be cancelled according to the Consumer Protection Act.