DON’T EVER SIGN UP WITH TELKOM

DON’T EVER SIGN UP WITH TELKOM I have sent an request to cancel a service on the 24th of May 2021. I email the documents required for the cancellation, yet it’s still not cancelled. I settled the account before requesting the cancellation and even paid in extra to make sure that the account is in paid up. Yet Telkom still keeps on charging. They still haven’t processed the cancellation. I have phoned numerous times. I have been to a Telkom store. I have emailed various employees at Telkom numerous times regarding the matter and yet still no action has been taken. I have about 15 reference numbers regarding my matter and still not a single response as to how to get it resolved. I feel like taking Telkom to court. This is the second time that i am struggling with a cancellation with them. DON’T EVER SIGN UP WITH TELKOM