Dont do Telkom LTE

Telkom LTE Uncapped Wifi Service FAILURE !!

Everything was wonderful and smooth for almost 2 months - just like they promised.

I signed up for Telkom's LTE uncapped WiFi service and was initially very impressed.

Then everything just stopped working. The download speed was close to 40 Mbp/s in the morning and by the afternoon after work it was less than 5mbp/s. All but stopped.

I have been following up on this for more than a month and a technician even came to site and confirmed that it was not the router or the area. It was the sim card that was capped for some or other reason at 5mbp/s.

My case number is ********** 2 and I am literally standing at just cancelling this contract as Telkom service has just just been horrific!!!

Everybody don't even conciser Telkom!

Needless to say nothing wrong with the sim card...

I am now stuck in limbo - paying R600 / month for *nothing* from Telkom.

I am struggling to get them to take the case serious as I am apparenty the only idiot that decided to take this package in my particular area. Hence, they probably closed/moved the tower due to income/cost ratios.

Could I please bother you to keep with your contract and agreement and provide me with service and find out what is wrong with your tower - I've been a Telkom customer for many years and this is unaccaptable service !!

Regards

WV