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Azwidivhei R
1 reviews | Active since Jan 2020
06 Jun 2022, 10:47
Don't dare take a data contract with Telkom
I had a year data contract since 2017 and this last month when I check the statement they were still deducting R99 . I inserted a sim only to find out there was no data . On the same day 12 May 2022 I reversed the money R99 which they debited twice on 25 May 2022 , I reversed it again and now they say that I am owing them R700 for what I don't know because at first the contract was of 2years and it looks like they were deducting but not giving me the data.
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Azwidivhei R's updateReviewer Update
28 Nov 2023, 11:01I am still waiting for an answer from Telkom since May 2022. I app**** for a 24 month contract phone in 2017, they only gave me a sim card because they said I don't qualify for a phone. On the 12 May 2022 I inserted sim to a phone and there was no data. I then reversed R99 they deducted for data. I am now owing R2000 for the data I am not getting. I am told that I need to cancel a contract but legally there was no contract because I app**** for a phone not a sim card and they chose to give me a sim. I request that you go through my application detailing everything.
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Azwidivhei R's update28 Nov 2023, 11:01
Reviewer Update
I am still waiting for an answer from Telkom since May 2022. I app**** for a 24 month contract phone in 2017, they only gave me a sim card because they said I don't qualify for a phone. On the 12 May 2022 I inserted sim to a phone and there was no data. I then reversed R99 they deducted for data. I am now owing R2000 for the data I am not getting. I am told that I need to cancel a contract but legally there was no contract because I app**** for a phone not a sim card and they chose to give me a sim. I request that you go through my application detailing everything.
