DONT CHARGE ME THIS IS NOT MY FAULT!!!

Hi.<br> Good day.<br> i gave my cancellation notice at November 2014 to Telkom for my land line ***and I put a note for my line should have been cancelled on 7th January 2015.This makes almost one and half month notice for cancellation. if go to my account you will see that note. Here is my cancellation reference number for 7th of January TOC ***.<br> I have got email from Telkom today that said they cancelled my line but they will charge me for whole January month up to 7th of February.<br> This is very unfair. Telkom charges me for January and February because of their cancellation department didn't do their job properly..TELKOM SHOULD CHARGE ME UNTIL 7th of JANUARY not up to 7th of FEBRUARY.<br> Could you please help me to fix this issue.I am already frustrated by TELKOM CANCELLATION DEPARTMENT now I have to fight with Accounting department.OH MY GOD!!! please fix this problem for me. Telkom shouldn't charge me for it because of their cancellation department's fault.<br> Best regards.<br> Mustafa Cinarci<br> ***