DONT CARE ATTITUDE FROM TELKOM TO THEIR POLE POSSIBLY COLLAPSING ONTO RESIDENTIAL BUILDING

I phoned Telkom on 09/09/2019 and notified them of one of their poles that is in my yard on the verge of collapsing as it was slanting. I was given reference number 62***/09/09. A month later I followed up as nobody attended. I was told that the matter will be escalated. As at 31/10/2019 the problem was still not attended to. The slant on the pole has gone worse and it is on the verge of collapsing onto my cottage where I have tenants residing. I told the agent to make a note that Telkom will be sued for damages if that pole collapses onto my cottage. They can be sued for millions if there is injury or loss of life to the occupants of the cottage in addition to the property damage. As at today there is still no response from Telkom. I am therefore putting this complaint on the Hello Peter website to make the case stronger if the need arises to sue Telkom. It looks like the management of Telkom have a don't care attitude. I am also looking at the legality of that Telkom pole being on my property.