Dont buy a Entertainment Bolt on bundle

<p>I am on a 20GB capped internet line and use this mostly for streaming like Netflix. I ran out of data and went onto the website to purchase additional data and noticed the entertinment top up bundle for R99 which I purchased. The following day I noticed I was still being throttled when streaming Netflix. I called in and advised the agent who told me they cannot assit and I should email support. A Telkom probelm but I had to email them after calling.</p> <p> </p> <p>I did this and was told they would respond immediatley. After no response I purchased a 4GB bolt on bundle so that i could watch TV. It used my 4GB in 1 day. I was contacted 2 days later by Aviwe and was told that she could not see the 4GB that I purchased and had to email her. 3 days later and still no response!</p> <p> </p> <p>NO INTERNET THE ENTIRE WEEK! TERRIBLE SERVICE!</p> <p> </p> <p>I want my 4GB refunded. My Entertaiment bundle Top Up refunded AND I will be looking for a new ISP! </p>