KN
Kerry N

1 reviews | Active since May 2017

13 Jun 2018, 15:27

Don't bother using TELKOM because their Call Centre/Line Move/Cancellation staff are the worst!

Worst service in the world. I have fibre and moved houses. I tried to move my line numerous times on the online form. The first time I couldn't answer the phone and they never called back. The second time they just cancelled it and when I asked why they cancelled it they said they didn't know. I have now tried to cancel my line completely yet I haven't hear a stitch back from them. They have now charged me for two months (around R2.5K) and we have had to buy data for our phones in order to do work from home costing around R3k! So Telkoms pathetic service or lack thereof has now cost me R5k, SO FAR! I wish Telkom would just cancel my damn contract and refund my last two months debits as I haven't used the line at ALL!

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Replies (1)
KN
Kerry N's update27 Jun 2018, 15:33
Reviewer Update
It has been escalated for 1 month already. Not good enough. Cancel and refund my money.