JA
Jessica A

1 reviews | Active since Dec 2017

19 Dec 2017, 16:10

Don't bother ordering online

Ordered a phone online through Telkom 2 weeks ago. Didn’t hear back so I went into the store. They said there’s no stock, the online orders have a different warehouse (what?) so I have to call them instead. Call Telkom, they say they are too busy to help. They will "call later". I haven't heard anything back. I wonder if I will ever get a phone this way.

0
Replies (1)
Telkom
Telkom's reply04 Jan 2018, 09:10
Official

Good day JessicaAmdur,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,