Dont bother going to Telkom for fiber, they'll just muck you about after you've paid

EXTREMELY bad service. Have been struggling for 3 days to get my service back on after payment has been made. The call centre, technical and accounts department just bounce you from person to person. The system is always offline and they tell you straight they cant help you because of loadshedding. They cant even give a logical explanation as to why the service is not working. Just absolutely ****ty