TS
Tristan S
1 reviews | Active since Aug 2013
18 Jun 2018, 13:38
Don't be tempted to sign up
I made the foolish decision to sign up with Telkom for a 12-month fibre contract. Installation took place c/o Vumatel on 6 June, with all going well. Almost two full weeks later and I still haven't received a username and password from Telkom to actually use the line. On the 13th, I was told MAX 48 hours and the details would be sent to me. Five days later... nothing.
Their system even sends you SMS messages telling you requests have been resolved when they obviously haven't. Nice. Oh, and good luck getting through to the call centre staff - that jingle will be playing in your nightmares...
Helpful (0)
Replies (1)0
Replies (1)TS
Tristan S's updateReviewer Update
05 Jul 2018, 18:28Ah, we can add another gem to this festival of faeces in that they have just sent me an invoice to the tune of R1.5k for a device whose costs are INCLUDED IN THE 12-MONTH PACKAGE. Smoking jehovah, what next?!
TS
Tristan S's update05 Jul 2018, 18:28
Reviewer Update
Ah, we can add another gem to this festival of faeces in that they have just sent me an invoice to the tune of R1.5k for a device whose costs are INCLUDED IN THE 12-MONTH PACKAGE. Smoking jehovah, what next?!