VE
Vanessa E

1 reviews | Active since Mar 2013

25 May 2015, 10:09

Dont answer the calls

How am I supposed to suspend my telkom service if the only means i have is to phone 10210 and they dont answer the call. I have waited up to an hour at a time on the line with no one answering. This is ridiculous.

0
Replies (1)
Telkom
Telkom's reply25 May 2015, 13:19
Official
Hello VanessaEdmunds,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team.
Your reference number is SM113091.

We apologize for any inconvenience caused.

Regards,
Busi Tshabangu
Telkom Social Media Team
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Best regards,