Done with Telkom after years and the service keeps getting worse

This is the last time I will deal with Telkom, simply put, their lack of interest in completing the very basics of a "telecommunications" company is pathetic.

Reason: I moved and was advised (by Telkom sales) to order a new product instead of waiting for Mweb to transfer my line back to them and then moving my line. Very quick to sign me up and make promises, I was then given an installation date by a consultant, on the day of installation I had that uneasy "hellkom" feeling and decided to call (this after having someone stay at home all day waiting for the technician) I was then told I don't have a number assigned to my order and no installation can take place, eventually I get the issue "escalated" telkoms favourite word to say "goodbye I don't care" (escalation after escalation) then I finally got a number assigned, now still no installation date (and a bunch of new escalations), supervisors have no interest in sorting out the issue as its hanging by the "back office" for someone to assign a booking date... every department acts like they cannot communicate with another department "telecommunications company right" I get the old "due to not being able to hear you I'm hanging up now from the supervisors" this after speaking to the consultants for hours in the same department with no issue.... Telkom you say calls are recorded for quality control purposes, listen to them sometimes and understand that your non-existent service is a disgrace to our country, I'm so glad your monopoly is slowly coming to an end.

I will go and pay a higher price to any company that is not linked to Telkom.

***