DONE WITH TELKOM!!!!!!

My account has been locked by Telkom and they have been debiting my account since January till now, I have been calling customer service for more that 10 days now asking my account to be unlocked, the only solution they have for me is to wait for 5 to 24 hours and my account will be unlocked, even Today my account still hasn't been unlocked and yet I'm still waiting for 24hours. I'm disappointed in Telkom and I'm even considering Cancelling my contract with them. I AM DONE!!!!!!