Don't worry no later than 21 days

Item: Telkom
Rating: 2
Author: Brent D

App**** for my ADSL line, Telkom confirmed port availability . Telkom insisted on a R700 deposit . Paid the deposit on in early August. ....September. ..1 October (2 months & waiting ). Escalated to high priority twice. \Future"......and then they want to know why we we are beyond frustrated? And the call centre uses all my free minutes to be told they are working on it. Working on my ..... So we also just change the application date and tell me I must wait the 21 days ...again.?"""

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Telkom's replyOfficial

02 Oct 2015, 09:22

Hello brentd,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM151687

Regards
Luleka
Telkom Social Media Team

Telkom's reply02 Oct 2015, 09:22

Official