GS
Gareth S

1 reviews | Active since Jun 2011

28 Feb 2017, 11:33

Don't Waste Your Time Using Telkom's Website

<p>I ordered a new landline via the Telkom website on Thursday 23/02/2017. Yesterday, I had heard nothing from Telkom so I phoned the call centre and they said that someone will phone me. Around 10:00, a lady by the name of Ntokozo phoned me and verified all my details and confirmed my order. She said that I would get an sms with my order number withing the next half hour. 24 hours later and still no sms so I call the call center back and speak to a Dumisani. Dumisani says to me that there are absolutley no orders on the system for me and we then go about basically recreating the order. A few minutes later I get an sms saying that I have to pay R700 in order for them to proceed with my order for a landline!!! Not impressed at all right now.</p>

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