Don't want to help!!!!!

I phoned Telkom last week as my internet was not working. They told me the fault is with Mweb and I need to sort it out with them. Mweb informed me that my line is crossed and Telkom needs to sort it out.<br> <br> I phoned Telkom again today, spoke to the rudest person I've ever spoken to in my life in the technical faults department who has absolutely NO CLUE how to do her job, she promptly put me through to the sales department (Winner of the \not my job\" category) who reverted me right back to the technical faults department.<br> Every department takes 20 minutes to answer a damn call which means I just wasted and hour of my life, and all of that just to be told they don't know who's fault it is so the will send out a technician, but if the fault lies with Mweb, I will be charged. <br> <br> Seriously guys??<br> This is why I moved away from Telkom in the first place. You are so frustrating to deal with!"