Don't want my money

<p>I app**** for a fixed line from Telkom online on Monday 5th September 2016. To no anvil of anyone contacting me back I tried several times to get hold of sales through 10213 as advertised on Telkom's website. Finally after getting through to technical and requesting sales I spoke to the first sales person, on Wednesday 7th September 2016, that failed to help process my order due to an outstanding amount of R0.01. Yes 1 cent. She said that she has requested IT to waiver that amount, and would contact me the next day. I left it till Tuesday 13th September 2016 to try find out what was happening. The sales lady once again repeated the same thing and put a request into IT to waiver the 1 cent. I was promised tobe contacted the next morning. Now Wednesday 14th September 2016 I had to try contact Telkom again. This time I was transfered to billing. They asked me to pay over R10.00 to get account closed. I mean the cheek. I want a fixed line and it should have been installed by now. But the customer services of Telkom is a massive ***** around...... I dont know what I need to now...</p>