MD
Mohammed D

1 reviews | Active since Nov 2013

19 Jun 2015, 12:25

Don't sign up with Telkom Business!!

I app**** for and received a new service earlier in the year with Telkom.<br> I am a dental practitioner that started a new practice.<br> I app**** for a new line to be installed and took up an offer which was widely advertised by Telkom.<br> This included the line, ADSL and data, a USB modem with monthly data and free website hosting<br> My line was installed without any issues but my problems started after my line was supposedly converted to ADSL .<br> It took many frustrating calls to eventually get a working internet connection.<br> I now am ready to start up my \free website"which has been registered already .<br> I have paid a company to design my website but they can't continue without details from Telkom.<br> I have taken time out of my busy schedule (Telkom only allow information to be given to account holders) to obtain this information.<br> Two phone calls totaling an hour and aproximately 5 call center agents and I am nowhere!!!<br> Nobody seems to know how to help and I have been transfered from one person to another!! <br> <br> I don't have the time or patience to deal with incompitence.<br> <br> If you are considering this package or Telkom as a service provider think twice!!<br> <br> """

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Replies (1)
Telkom
Telkom's reply19 Jun 2015, 12:54
Official
Hello mdangor,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa Molapo
Telkom Social Media Team