1 reviews | Active since Aug 2012
Don't remove review if you can't fix
<p>This is the second review posted by me this morning.</p> <p>DO NOT REMOVE – this is for a different line in my name I also have a problem with.</p> <p>All services supp**** to me by Telkom is faulty.</p> <p> </p> <p>I reported a fualt - Very slow ADSL -</p> <p>The technician arrived on Wednesday, check all cables and devices.</p> <p>He tells me "I will be back in ten minutes"</p> <p>He never came back.</p> <p>He left and ten minutes later my service was disconnected. No adsl and No Phone.</p> <p>I Phoned the help desk they told me that the technician is not experienced to fix the problem it was given over to a more experienced Tech. I suppose the "experience tech" is still in training. Just give me access to the exchange and I will fix the fault myself. Fault ***</p> <p>The Tech just called. (After telkom removed the review) Claim there is a underground cable fault somewhere. Also that the SNR on the ADSL is 5. Any person with knowledge about SNR should know that any value below 10 is regarded as a faulty line. The SNR on my line was always around 20. Just move my line to another pair on the cable, it is that simple.</p>
