Don't help yourself to funds *******ly

<p>The below email was sent on 1 July 2016, apart from numerous calls to the cancellations department </p> <p>No Response from anyone yet !!!!!</p> <p>DISGUSTED WITH YOUR SERVICE</p> <p> </p> <p> </p> <p>To whom it may concern</p> <p>My contract for the number ********** was due to expire in May 2016<br />I called your cancellation department at the beginning of May to notify them that I no longer need the contract and I was asked to go into a store and fill out a cancellation form with a copy of my ID</p> <p>I went into your store at the Westgate shopping centre and filled out the forms and submitted a copy of my ID</p> <p>I was then debited at the end of May for R99 and again debited R419 and the end of June</p> <p>I called your customer service department to query this and I was told that the cancelation department tried to call me on 6 June 2016 to confirm my cancelation and my phone was off.</p> <p>NOW , may I ask ...,,<br />Who give Telkom the right to touch my bank account after I've followed the correct procedure in canceling my contract ???<br />My phone is off because I've given it to my son who keeps it off most of the time HOWEVER that is irrelevant . <br />There is no need for you to call me to confirm anything .... I've given you a legal document with a copy of my ID <br />YOU HAVE NO RIGHT TO STILL ACCESS MY BANK ACCOUNT ..,,, THAT IS ******* !!!</p> <p>PLEASE RETURN MY FINDS IMMEDIATELY OR I AM GOING TO TAKE THIS UP FURTHER</p> <p><br />With Kind Regards:<br />Karen Moodley<br /> ********** <br />Sent from my iPhone</p> <p> </p> <p> </p> <p> </p>