Don't have a clue

I ordered a new ADSL line from Telkom. <br> <br> I checked coverage in my area and I was told that I could install up to a 4mb line, but no more. The consultant who sold this package to me advised me that the installation would take between 7 to 10 days. <br> <br> I called a few times to follow up on my order and started noticing that nothing was done correctly. <br> <br> The first time I called I was told that the consultant had never completed the order, so it was not yet being implemented. I had to sort that out.<br> <br> Then I phoned back a while later to find out what was going on and was advised that they were planning the installation at my old address, in Cape Town... I live in Johannesburg now. I had to resolve this. <br> <br> When I phoned this morning I get told that my expected installation date is 5 March 2016, 3 months after I was expecting it to be completed. Their reason for this anomaly is that there is no coverage in this area????@@!!!! <br> <br> How does this happen Telkom... do you need me to come run your business for you? You clearly don't have a clue what is going on over there.<br> <br> What stops you from billing me for ISP data now (AGAIN) while I wait for my line, it wouldn't be the first time it's happened..