1 reviews | Active since Feb 2013
Don't get a telkom mobile contract
i decided not to renew my telkom mobile contract. I went to the Gateway store and filled out all the documentations. the guy told me that it has been sorted, and the account has been closed. Two months later, i'm still getting billed for this account. After contacting Telkom, i was told that an agent tried to contact me to confirm that i want to cancel the account. Because they couldn't get hold of me they didn't cancel the contract. <br> <br> What nonsense is this TELKOM ????? IF I GO PERSONALLY INTO A STORE AN FILL OUT THE CANCELLATION FORMS, THAT IS CONFIRMATION THAT I WANT TO CANCEL. <br> <br> This is by far the worse mobile provider around. If an agent needs to speak to a client, then there's no need to fill out any forms. Cell C allows a contract to be closed, without any forms. MTN needs forms filled out, but then thats if. NO CONSULTANT has to phone and confirm. <br> <br> I would not recommend Telkom to anyone. If fact I've already started advising my friends not to choose Telkom. Ive now thrown that sim card in the bin.<br>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM104360.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM104360.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
