JS
John S

1 reviews | Active since Jan 2015

12 Apr 2016, 11:00

Don't ever sign a contract with Telkom

Hello FishCakeFly,<br> <br> Thank you for making contact with us <br> <br> This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.<br> <br> We do apologize for any inconvenience we have cause to you.<br> <br> Your reference number is: SM219239<br> <br> Regards<br> Luleka<br> Telkom Social Media Team <br> <br> This was the response I got from Telkom on the 1st of April. I should have known it was an April fools prank as they still have not contacted me or resolved my issue. It is virtually impossible to cancel my contract with them well after the 2 years. If my issue is not resolved this week and all accounts cancelled I will seek legal action.

0
Replies (1)
Telkom
Telkom's reply12 Apr 2016, 12:40
Official
Hello FishCakeFly,

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.

***

Regards
keagan
Telkom Social Media Team