Don't ever complain to call centre

I was late in my payment of my account and I accept responsibility. I received a notice and made payment. 2 days after I paid my service was suspended. So I called the customer service, lady told me it was done automatically and it will be reactivated within 24 hours. I accepted it, 2 days later I phoned to find out why my service was still suspended, the new lady told me now it would be 72 hours. I told her I was told 24 hours and she referred me to her manager. The manager told me 72 hours and I told her I would then like to report the lady that told me 24 hours as she is misleading the customer, She then told me she would log the complaint but its now 72 working hours. I was furious at this stage, it went from 24 hours to 72 hours to 5 working days. She said she would mail me her details and the complaint information, have not received anything, wont hold my breath on that one. I called back and tried to complain regarding the managers attitude and was now told 7 working days. I do not know what the revenge would be for this complaint, hopefully my service will be activated this year.. DO NOT COMPLAIN TO TELKOM THEY ARE IN THE REVENGE GAME!!!