NB
Natasha B

1 reviews | Active since Dec 2016

03 Dec 2016, 23:26

Don't even bother

<p>It's been 7 weeks with 5 calls to Telkom to enable me to send SMS to my husband in New Zealand. Sometime holding up to 40 min to being helped, 3 people 'assisting' and every time having to tell the whole story from the beginning. Still after various reference numbers given, I STILL after 7 weeks can't communicate via SMS. Just see mails confirming that the issue is sorted out - which it never was. They just closing cases without really sorting it out. Cancelled my contracts, but even with that I'm not sure if it is done as no one confirmed. Poor service, waste of time calling them, easy - just give up and use another cellphone company (which by the way - SMS does reach my husband, except of cause Telkom)</p>

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Replies (1)
NB
Natasha B's update04 Apr 2017, 08:45
Reviewer Update

Thank you guys