Don't Disclose all hiden cost

I've taken out a contract in October 2015 last year after a call centre sale over the phone for the R138 Smart plan 50 and Smart Internet 500mb for a SOny Xperia E1 and Huawei Media Pad Youth 2 and no where were disclosed to me that I won't be able to upload a sms bundle for 3 months and pay R8 for caller ID. I've been back and forth between call centre's and the Montana branch this weekend just to try and upload an sms bundle so I can do the most basic thing on a cell phone and get my prepaid for the sub meter, via sms. But no luck. No I find out that I have to wait 3 months for them to see if I qualify to increase my spend limit with basicly R30 so I can upload a R22 sms bundle, which is not something I ever had to do when I was with Vodacom. If you had airtime you could sms. I can not box office, do my prepaid electricity due no SMS service.<br> I am not happy with the contract and it's the first time that I ever used Telkom Mobile and what a struggle and inconvenience all the way JUST TO SMS. They also tried to debit my account on the 15th of December where I said that my debit orders must go off the last day of the month or the 1st. Now I ported my no to them!!!