Don't call Telkom their call centre is useless!

Whenever one contacts Telkom you should be prepared to hold on for at least 50 minutes! Today, it took them 35 minutes to answer and then only to be dropped again. Really, dealing your company is so frustrating. My issue - I took the decision to upgrade my ADSL line to a 10 meg line - told 7 days ago that the turn around time is 72 hours. Well, 72 hours has since come and gone and I still do not know when it will be done. I contacted you call centre and Mike finally came on the line - placed me on hold without warning - and then dropped the call!