LW
Lincoln W

1 reviews | Active since Dec 2010

04 Apr 2017, 13:42

Don't apply for WIFI online, bad customer service!

<p>So we were contact by a call centre agent and accepted the 349 pm, 10gig day and 10gig night time wifi package. So we called to install it yesterday and we were told that the call centre for activations is closed but they will send dour request through. I called the 10210 but did not have my TIn number so they told me to get my TIN by dialing the 10213 number and call them back on the 10210. What ******* is that? if i dont get to activate my services today i am canelling my contract as i have a 5 day cooling period........please call me urgently </p> <p> </p>

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Replies (1)
LW
Lincoln W's update04 Apr 2017, 15:09
Reviewer Update

I just spoke to Norma Mkhize and she told me she cant help me without my EIME number......so ihave been transferred from pillar to post now this is really really unaccptable!!!!!