1 reviews | Active since Sept 2011
DON'T APPLY FOR LTE UNLIMITED!
When I first app**** for the LTE unlimited, I was told that after payment was made it would take 3 days for delivery of the goods to take place. This has not been the case.<br> <br> <br> <br> I was called by the agent dealing with my case and told that now there is some system error and they have no idea how long I would need to wait for my router, etc. Unfortunately the call disconnected before we I could get any extended information and now I have tried calling and communicating with Telkom numerous occasions now to no avail. I have requested callbacks, chatted to agents on the web. <br> <br> I am getting absolutely no feedback. <br> <br> One of my friends said he has been waiting 6 weeks for his goods. I have no intention of waiting that long with R599 less in my bank account, with no product to show for it. <br> <br> I would just like to know whats going on. You have deducted R599 from me, i have done my part. <br> <br> Are you going to keep your promise now?
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is SM159867
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is SM159867
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
