Domain not paid

<p>Today the emails at our offices stopped working. We can't send or receive any email. I run a business and this forms an integral part of what we do every day. We phoned Telkom 3 times. They advised that they don't know what the problem is, it must be on our side. Upon investigation we found that Telkom billed me for my domain in March (which I paid), they then never paid our domain and the service provider cut all emails. I then had to pay the service provider direct to just get everything to work again.</p> <p> </p> <p>This is an absolute disgrace. I am now on the line to try and find out how to get my money back. Have been transferred to Accounts, Technical Support, Residential, Business, Billing .... Have explained my story 5 times and now they have put the phone down......</p>