Doing nothing to help customers

<p>This is the second review I have to do in a month.</p> <p> </p> <p>They owe me R1347 and I have had a case need since 28 December 2016. Today I phoned and hey still had no idea what to do, but my case is close down according to the agent I spoke to today. The same agent that put me on hold for 15 minutes without getting back so I eventually hung up.</p> <p> </p> <p>Telekom are the worst customer service out there and I hope people will not sign up with them. </p> <p> </p> <p>You are *****ing my money all I want is the refund. I have all the proof I need on my side that the is owed but they do nothing about it. </p> <p> </p>