Does this company actually exist?

It is impossible to get hold of the Telkom billing department! The only option seems to be to use a call back function. I have been trying this for 3 consecutive days. Between no callbacks, dropped calls and 'slow systems ', we have not been assisted in any way. If it is humanly possible to move all your business (including Openserve Fibre, for they are also Telkom) to literally any other Service provider. Ignore my advice at your peril.