WZ
Wendy Z
1 reviews | Active since Nov 2012
12 Jan 2016, 11:49
Does Telkom want our business?
I placed an order for a new 24-month contract for a Telkom LTE service online and have been waiting for a call back or advice on when it will be installed. I have been trying to follow up telephonically, but have been on hold for 40 minutes now, after first being transferred from department to department. Do your operators EVER answer the phone? Do you want our business, Telkom?
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Telkom's replyOfficial
12 Jan 2016, 12:53Hello Joy Michael,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is SM186411.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is SM186411.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Telkom's reply12 Jan 2016, 12:53
Official
Hello Joy Michael,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is SM186411.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is SM186411.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***