CB
Carel B

1 reviews | Active since Jan 2016

27 Jan 2016, 14:03

Does telkom train their employees at all!!!!?????

Did an online application for the Iphone 6 smartplan 100 about 7 days ago - still waiting for someone to contact me to finalise the deal!!! I called 10213 and the option that you need to select DOES NOT say anything about new sales/contracts etc!! So i use the option closest to that - consultant will then tell me to dial 081180 and say they cannot transfer me to sales dept. When i dial 081180 the consultants tell me that i must dial 10213 - passing me from one number to the next - been holding on for more than 30min at a time.<br> <br> Does these poepholle not want business are they just being plain arrogant and not give a ****!!!!<br> <br> <br> Easy solution - ill just go to another cellphone provider that wants business!!!!

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Replies (1)
Telkom
Telkom's reply27 Jan 2016, 16:57
Official
Hello CarelBezuidenhou,

Thank you for making contact with us. Please be advised that your query is being attended to and our consultants will be in touch.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.