Does Telkom Staff Know What They Are Doing???

I have been with Telkom for about a month now. I app**** to have an uncapped 2 mbps line put in however this was never completed. (Telkom Fault). I had been told by Telkom Technicians that my router is faulty, I bought a new one(R1500) and was told that one is faulty too. I then decided to change my Service provider to Afrihost and my everything was working in 2 hours (with my \faulty router"). <br> My main issue is the bill I received for something that never worked. I was billed R1996.64.<br> I understand that I will have to pay R512 for the DSL line"