CS
Cyril S

1 reviews | Active since Mar 2011

24 Aug 2017, 12:19

DOES TELKOM REALLY CARE - BIG FAT NO!!!

Over month ago completed application form with a Telkom agent, to have my home ADSL linked to "Fibre" 15 aug 17 sent Sms & phoned sales lady - "Response "Supervisor still processing... attend to everything tomorrow (i.e 16 Aug?????) - Still not contact or reponse 21 Aug 17 sent another SMS to Sales person requesting please "To update status and what is going on?????" - Also No Response Phoned again today approx 11h10 phone just rings ! Phoned 10210, told to phone 10213 (Fanale 11h13) - Told him what the Telkom sales person said, his response, "That is not what the call centre has or knows ????????" Here we are having to "Beg Telkom to give us service" - Hell maybe when "Hell freezes over" they will consider the customer more important than their incompetance Tried various numbers to contact someone in authority, "No Such Luck"

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Replies (1)
CS
Cyril S's update06 Sept 2017, 06:46
Reviewer Update
Oh Where and What has happened to promisesmade by Telkom???. All you people do is Lie and could not care less - Still nothing been done, Telkom still F@#$%^& useless and non caring