Does TELKOM NEED our business

We have app**** for LTE 2 weeks ago. My Husband is in and out of meetings. When we called the customer care.<br> Dear Sir wait for a consultant. NOW yesterday a person with the name lebogo called. I asked him to hold on for a few min. I will contact my husband vie Skype. He called and missed my husband again.<br> Now this morning. I tried to speak to a consultant vie chat.<br> Welcome to the Telkom Chat service.<br> Our contact centre agents are ready to assist you at any time.<br> Well they could not help me either. Kept on giving me more numbers to call.<br> NOW I am still online for an hour so how the heck must we solve this. The branches people are rude and we do not want to work with them. Still no joy. SO PLEASE TELL ME WHAT TO DO.<br>