Does Telkom even know how to run their company. Must read...

Telkom's products are not the problem, its their customer service and their billing department that have no idea how to run their operation. Lost job during lockdown, requested a payment arrangement to fix this in June. Every month I try phone, visit, contact and try telepathically control Telkom's staff to sort out my query with no success. The agents I speak to cant help me even if request to speak with management, I would be told "My manager/Team leader is not in" multiple times as if scripted to say that BS. I now apparently owe Telkom like 20k according to them, from a bill that is 2k a month. 4 Month Lockdown with 2k bill equals telkoms ability to do mathematics. I didnt request a cancellation and now my account was apparently cancelled and I must pay them for it??? You can forget it. I requested the months, that weren't paid due to lockdown and unemployment, to be moved to the end of the contract period making my contract end date a little further. Never once have I said I will not pay. I tried to fix it with Telkom but its been 6 odd months now of trying to speak with someone who can actually do something to assist.

Note to everyone else.... go away from Telkom. Its time to Boycott this government run communications ******* company. Forever issues with these people and the way they conduct so called "business"

Their new slogan should be Welcome to Telkom, where your moneys vanishes.